Privacy Policy Pursuant to the GDPR

Name and address of the responsible data controller

The responsible data controller (hereinafter: “controller”) within the meaning of the European General Data Protection Regulation (GDPR) and other national data protection laws of the member states of the EU as well as other data protection regulations for data processing on this website is:

VEREINIGTE FÜLLKÖRPER-FABRIKEN GmbH & Co. KG (VFF)
Rheinstraße 176
D-56235 Ransbach-Baumbach
Germany
Phone: +49 (0)2623 895-0
Fax: +49 (0)2623 895-39
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: www.vff.com
Register court Montabaur HRA 1015,
Personally liable partner: VEREINIGTE FÜLLKÖRPER-FABRIKEN GmbH
Register court Montabaur HRB 1060,
Management: Rainer Korzilius, Gerd Letschert, Markus Wingender
VAT No.: DE 149323069

The data protection officer of the controller is:

Mr Thomas Aydemir
co. Dobatech GmbH
………………..
Germany
Phone: +49 (2623) 92012-913
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

General information about data processing

1. Scope of collection and processing of personal data

In principle, we process personal data of our users only insofar as this is necessary to provide a functioning website and our content and services. The processing of personal data of our users takes place regularly only with the consent of the user. An exception applies to cases in which prior consent cannot be obtained for reasons of fact and the processing of the data is permitted by law.
Personal data means all information relating to an identified or identifiable natural person. A natural person is considered as identifiable if they can be identified directly or indirectly, in particular by association with an identifier, such as a name, an identification number, location data, an online identifier or one or more special features that are the expression of the physical , physiological, genetic, mental, economic, cultural or social identity of this natural person.

2. Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for processing of personal data, the legal basis is Art. 6 (1) (a) EU General Data Protection Regulation (GDPR).
Insofar as processing of personal data is necessary for the performance of a contract to which the data subject is a party, the legal basis is Art. 6 (1) (b) GDPR. This also applies to processing operations required to carry out pre-contractual actions.
Insofar as processing of personal data is required to fulfil a legal obligation to which our company is subject, the legal basis is Art. 6 (1) (c) GDPR.
If processing is necessary to safeguard the legitimate interests of our company or a third party, and if the interests, fundamental rights and freedoms of the data subject do not prevail over these former interests, Art. 6 (1) (f) GDPR is the legal basis for processing.

The legal bases for special data collection procedures will be referred to again below, as far as applicable.

Transfer of personal data to third parties

Your personal data will be stored exclusively on our servers or servers used on our behalf. Access to this data and the use of the data is only possible for an authorised employee group or service provider group and is limited to only that data that is necessary to fulfil the respective task. Your data will not be transmitted to third parties without your consent. Data transfer to third countries (states outside the European Economic Area - EEA) does not take place and is not intended in the future unless stated otherwise in this privacy policy.

Data security

To protect your personal data, we have taken technical and organisational measures to ensure that your data is protected against accidental or intentional loss, destruction or manipulation, as well as access by unauthorised persons. Our protective measures are reviewed at regular intervals and adjusted as necessary to technical progress.
Provision of the website and creation of log files

Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer. The following data is collected here:

  • Information about the browser type and version used
  • The operating system of the user
  • The internet service provider of the user
  • The IP address of the user
  • Date and time of access
  • Websites from which the system of the user accesses our website

The log files contain IP addresses or other data that allow assignment to a user. This could be the case, for example, for the link to the website from which the user accesses the website or the link to the website to which the user is switching. The data is also stored in the log files of our system. Storage of this data together with other personal data of the user does not take place.
Storage in log files is done to ensure the functionality of the website. In addition, the data is used to optimise the website and to ensure the security of our information technology systems. Evaluation of the data for marketing purposes does not take place in this context.

Our legitimate interest in the processing of data according to Art. 6 (1) (f) GDPR also lies herein.

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. Insofar as the data is collected for providing the website,it is deleted when the respective session is completed. In the case of storage of data in log files, it is deleted after no more than seven days. Further storage is possible. In this case, the IP addresses of the users are deleted or alienated, so that an assignment of the accessing client is no longer possible.

The collection of data for the provision of the website and the storage of the data in log files is essential for the operation of the website. There is consequently no possibility on the part of the user to object to its collection.

Use of cookies

Our website uses cookies. Cookies are text files that are stored in the internet browser or the internet browser on the user’s computer system. When a user visits a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is reopened.
We use cookies to make our website more user-friendly. Some elements of our website require that the accessing browser be identified even after a page break.

The following data is stored and transmitted in the cookies:

  • Language settings
  • Articles in shopping cart
  • Log-in information

The legal basis for the processing of personal data using cookies is Art. 6 (1) (f) GDPR.

The purpose of using technically necessary cookies is to facilitate the use of websites for users. Some features of our website cannot be offered without the use of cookies. For these features, it is necessary that the browser is recognised even after a page break.

The user data collected through technically necessary cookies will not be used to create user profiles.

Cookies are stored on the computer of the user and transmitted to us. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Already saved cookies can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, it may not be possible to use all the functions of the website to the full.

Registration

On our website, we offer users of the online shop the opportunity to register with personal data and to later log in to the account created by the registration process using a username (e-mail address). The data is entered into an input mask and sent to us in encrypted form and stored. A transfer of data to third parties does not take place. The following data is collected during the registration process, as far as it is input by the user:

  • E-mail address (= username)*
  • Company name
  • Position in the company
  • Title
  • First name*
  • Last name*
  • Address*
  • Post code*
  • Residential or business location *
  • Country*
  • Phone
  • Mobile phone
  • Fax
  • Tax ID
  • Consent to the general terms and conditions*

(Data marked with * is required for registration)

In addition, at the time of registration the following is stored:

  • The IP address of the user
  • Date and time of registration

.

As part of the registration process, the user consents to the processing and storage of this data.

The legal basis for the processing of the registration data in the presence of the consent of the user is Art. 6 (1) (a) GDPR. Insofar as the registration serves the fulfilment of a contract of which the user is the contracting party or is required for implementation of precontractual measures, an additional legal basis for the processing of the data is Art. 6 (1) (b) GDPR.

Deletion of the registration data and the customer account created by the registration takes place on request by the user, which can be initiated by e-mail, fax or telephone.

Order in the online shop

When ordering in the online shop, the above-described prior registration and storage of the aforementioned registration data is required for the conclusion of the contract and the processing of the order. In addition to the personal data already collected during registration, the following additional data is collected and stored:

  • Consent to the license agreement*
  • Coupon code
  • Comments of the user on the order
  • Ordered goods
  • Number of ordered goods
  • Price of the ordered goods

We process the data provided by the user for processing the order of the user. The legal basis for this is Art. 6 (1) (b) GDPR.

To prevent unauthorised access by third parties to the personal data of the user, both the transmission of the above registration and the transmission of the order process occurs encrypted form.

Insofar as the storage of registration data and order data is required to fulfil a contract or to carry out precontractual and contractual measures, premature deletion of the data is only possible insofar as there are no contractual or legal obligations to prevent deletion. We point out in this respect that we are obliged to store your address, payment and order data for a period of 10 years due to the statutory provisions of commercial and tax law. However, after 2 years, we impose a restriction on the storage and processing of such data, which is not required to monitor the monitoring of warranty obligations and documentation of license rights required by the contract. The data stored about you can be modified or corrected at any time.

Use of Google reCAPTCHA

To protect our input forms in our online shop and in the contact area, we use “reCAPTCHA” from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereafter referred to as Google. Through the use of this service, it can be distinguished within the framework of an analysis of the behaviour of the website visit, whether the corresponding input is of human origin or occurs improperly by automated machine processing. For purposes of this analysis, the service will evaluate different information, such as the IP address, time spent visiting the site, or tracked mouse movements, and forward that information to Google.

Among other things, Google uses this information to digitise books and other printed matter, as well as to optimise services such as Google Street View and Google Maps (e.g. house number and street name recognition).

The IP address submitted as part of “reCAPTCHA” will not be merged with any other data provided by Google unless you are logged in to your Google account at the time you use the “reCAPTCHA” plug-in. If you want to prevent this transmission and storage of data about you and your behaviour on our website by “Google”, you must log out of “Google” before you visit our site or use the reCAPTCHA plug-in.

The information obtained through the use of the “reCAPTCHA” service occurs in accordance with the Google terms of use (https://www.google.com/intl/en/policies/privacy/).

The legal basis of this data processing is Art. 6 (1) (f) GDPR, and therefore is based on our legitimate interest in protecting our website against abusive automated use.

Use of Google Maps

Our website uses the Google Maps map service to provide directions to our offices via an API. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereafter “Google”.

To use the features of Google Maps, it is necessary to save your IP address. This information is then usually transmitted to a Google server in the US and stored there. We have no influence on this data transfer. The use of Google Maps takes place in the interest of an appealing presentation of our website and for the easy findability of the place indicated by us on the respective map. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) GDPR.

Contact form and e-mail contact

The contact form implemented on our website makes it easier to contact us electronically. When using this contact option, the data entered online in the input mask is transmitted to us in an encrypted form and stored.

This includes the following data:

  • Last name*
  • E-mail address*
  • Company
  • Department
  • Phone number
  • Information on the desired contact by e-mail or telephone
  • Subject*
  • Content of the message to be sent to us*
  • Specification of whether a copy of the message should be sent to your own e-mail address

When the message is sent, the following data is still stored:

  • IP address of the user
  • Date and time of dispatch

For the processing of the data in the context of the sending process, your consent is obtained by clicking the submit button, and reference is made to this privacy policy.

Another way to contact us via e-mail addresses provided on our website is to click on the respective e-mail address and thereby open your standard e-mail program. In this case, the user’s personal data transmitted by e-mail will be stored with us upon receipt of the e-mail sent to us.

In this context, there is no disclosure of the data to third parties. The data is used exclusively for processing the conversation.

The legal basis for the processing of the data in the presence of the consent of the user is Art. 6 (1) (a) GDPR.

The legal basis for the processing of the data transmitted in the course of sending an e-mail is Art. 6 (1) (f) GDPR. If the e-mail contact aims to conclude a contract, then additional legal basis for the processing is Art. 6 (1) (b) GDPR.

The processing of the personal data from the input mask serves us only to process the contact. In case of contact via e-mail, the required legitimate interest in the processing of the data also lies herein.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. The personal data from the input form of the contact form and the data sent by e-mail is deleted when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the relevant facts have been finally clarified.

The additional personal data collected during the sending process will be deleted at the latest after a period of seven days.

The user has the possibility at any time to revoke consent to the processing of the personal data. If the user contacts us by e-mail, the user may object to the storage of their personal data at any time. In such a case, the conversation cannot continue.

A deletion of the personal data transmitted to us by contact form or e-mail, which has been saved in the course of contacting us, can be effected upon request; the request can be submitted by e-mail, telephone or fax.

Google Analytics

This website uses the “Google Analytics” service provided by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA), based on our legitimate interests in the analysis, optimisation and commercial use of our online services as defined in Art 6 (1) (f) GDPR for the analysis of website use by users. The service uses “cookies”, i.e. text files that are stored on your device. The information collected by the cookies is usually sent to a Google server in the US and stored there.

Google has been certified under the Privacy Shield Agreement, thereby complying with European data protection law. Further information can be found under: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.

IP anonymisation is used on this website. The IP address of the users will be shortened within the member states of the EU and the European Economic Area. This shortening eliminates the personal reference of your IP address. Under the terms of the agreement, which website operators have entered into with Google Inc., they use the information collected to compile an evaluation of website activity and site activity, and provide internet-related services. In this case, pseudonymised usage profiles of the users can be created from the processed data. The IP address provided by the user’s browser will therefore not be merged with other data of Google.

You have the option to prevent the storage of cookies on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all features of this website without restriction if your browser does not allow cookies.

Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link leads you to the corresponding plug-in:

https://tools.google.com/dlpage/gaoptout?hl=en

Alternatively, click on this link to prevent Google Analytics from collecting data about you within this website. You can download an “opt-out cookie” by clicking on the link above. Your browser must allow cookies to be stored. If you delete your cookies regularly, you will need to click on the link each time you visit this website.

For more information about Google’s data usage, as well as setting and objection options, please refer to Google’s privacy policy at:

https://support.google.com/analytics/answer/6004245?hl=en

https://policies.google.com/technologies/ads.

The personal data of users will be deleted or anonymised after 14 months.

Rights of data subjects

If your personal data is processed, pursuant to GDPR you are a data subject and you have the following rights vis-a-vis the controller:

Right to information

You may ask the controller for a confirmation as to whether personal data concerning you is being processed and stored.
If such processing is being done, you can request information from the controller about the following information:

1. The purposes for which the personal data is processed;
2. The categories of personal data that are processed;
3. The recipients or categories of recipients to whom the personal data relating to you has been disclosed or is still being disclosed;
4. The planned duration of the storage of your personal data or, if specific information is not available, criteria for determining the duration of storage;
5. The existence of a right to correction or deletion of personal data concerning you, a right to restriction of processing by the controller, and a right to object to such processing;
6. The existence of a right of appeal to a supervisory authority;
7. All available information on the source of the data if the personal data is not collected from the data subject;
8. The existence of automated decision-making including profiling under Art. 22 (1) and (4) GDPR and, at least in these cases, meaningful information about the logic involved, and the scope and intended impact of such processing on the data subject.

You have the right to request information about whether your personal data is transferred to a third country or an international organisation. In this connection, you can request the appropriate guarantees in accordance with. Art. 46 GDPR in connection with the transfer.

For data processing for scientific, historical or statistical research purposes:

This right to information may be limited to the extent that it is likely to render impossible or seriously affect the realisation of the research or statistical purposes and the restriction is necessary for the performance of the research or statistical purposes.

Right to correction

You have a right to correction and/or completion vis-a-vis the controller, if the personal data processed about you is incorrect or incomplete. The controller must make the correction without delay.

For data processing for scientific, historical or statistical research purposes:

Your right to correction may be limited to the extent that it is likely to render impossible or seriously affect the realisation of the research or statistical purposes and the restriction is necessary for the performance of the research or statistical purposes.

Right to restriction of processing

You may request the restriction of the processing of your personal data under the following conditions:

1. If you contest the accuracy of your personal data for a period of time that enables the controller to verify the accuracy of your personal data;
2. The processing is unlawful and you refuse to delete the personal data and instead request the restriction of the use of the personal data;
3. The controller no longer requires personal data for the purposes of processing, but you need it to assert, exercise or defend legal claims;
4. If you objected to the processing pursuant to Art. 21 (1) GDPR and it is not yet certain whether the legitimate reasons of the controller prevail over your reasons.

If the processing of personal data concerning you has been restricted, this data may only be used with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State.

If the restriction on processing has been made in accordance with the above conditions, the controller will inform you before the restriction is lifted.

For data processing for scientific, historical or statistical research purposes:

Your right to restriction of processing may be limited to the extent that it is likely to render impossible or seriously affect the realisation of the research or statistical purposes and the restriction is necessary for the performance of the research or statistical purposes.

Right to deletion

a.) Obligation to delete

You may require the controller to delete your personal data without delay, and the controller is required to delete that data immediately if one of the following applies:
1. Your personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
2. You revoke your consent to the processing pursuant to Art. 6 (1) (a) or Art. 9 (2) GDPR, and there is no other legal basis for processing.
3. Pursuant to Art. 21 (1) GDPR, you object to the processing and there are no prevailing justifiable reasons for the processing, or you object to the processing pursuant to Art. 21 (2) GDPR.
4. Your personal data has been processed unlawfully.
5. The deletion of personal data concerning you is required to fulfil a legal obligation under Union law or the law of the Member States to which the controller is subject.
6. The personal data concerning you was collected in relation to information society services offered pursuant to Art. 8 (1) GDPR.

b) Information to third parties

If the controller has made the personal data concerning you public and, pursuant Art. 17 (1) GDPR is obligated to delete this data, it shall take appropriate measures, including technical means, taking into account available technology and implementation costs, to inform data controllers who process the personal data that you as the data subject request deletion of all links to such personal data or of copies or replications of such personal data.

c) Exceptions

The right to deletion does not exist if the processing is necessary
1. To exercise the right to freedom of expression and information;
2. To fulfil a legal obligation required by the law of the Union or of the Member States to which the controller is subject, or to carry out a task of public interest or in the exercise of official authority conferred on the controller;
3. For reasons of public interest in the field of public health pursuant to Art. 9 (2) (h) and (i) and Art. 9 (3) GDPR;
4. For archival purposes of public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 (1) GDPR, to the extent that the law referred to in subparagraph (a) is likely to render impossible or seriously affect the achievement of the objectives of that processing;
5. To assert, exercise or defend legal claims.

Right to notification

If you have the right of correction, deletion or restriction of processing vis-a-vis the controller, the controller is obliged to notify all recipients to whom your personal data has been disclosed of this correction or deletion or restriction of processing unless this proves to be impossible or involves a disproportionate effort.

You have a right vis-a-vis the controller to be informed about these recipients.

Right to data portability

You have the right to receive personally identifiable data you provide to the controller in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another controller without hindrance by the former controller to whom you have provided the personal data, provided that:

1. The processing is based on consent pursuant to Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR, or it is based on a contract pursuant to Art. 6 (1) (b) GDPR and
2. the processing is done using automated procedures.

In exercising this right, you also have the right to required that your personal data relating to you is transmitted directly from one controller to another, insofar as this is technically feasible. Freedoms and rights of other persons may not be affected.

The right to data portability does not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority delegated to the controller.

Right to objection

You have the right at any time, for reasons that arise from your particular situation, to object to the processing of your personal data, which takes place pursuant to Art. 6 (1) (e) or (f) GDPR; this also applies to profiling based on these provisions.

The controller will no longer process the personal data concerning you unless the controller can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purpose of enforcing, exercising or defending legal claims.

If the personal data relating to you is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such marketing; this also applies to profiling insofar as it is associated with such direct marketing.

If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.
Irrespective of Directive 2002/58/EC, you have the option, in the context of the use of information society services, of exercising your right to objection via automated procedures that use technical specifications.

For data processing for scientific, historical or statistical research purposes:

You also have the right, for reasons that arise from your particular situation, to object to the processing of personal data relating to you for scientific or historical research purposes or for statistical purposes pursuant to Art. 89 (1) GDPR.

Your right to objection may be limited to the extent that it is likely to render impossible or seriously affect the realisation of the research or statistical purposes and the restriction is necessary for the performance of the research or statistical purposes.

Right to revoke the data protection consent declaration

You have the right to revoke your data protection consent declaration at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.

Automated decision-making on an individual basis including profiling

You have the right not to be subjected to a decision based solely on automated processing – including profiling – that will have legal effect or affect you in a similar manner. This does not apply if the decision:

1. Is required for the conclusion or performance of a contract between you and the controller;
2. Is permissible on the basis of Union or Member State legislation to which the controller is subject, and that legislation contains adequate measures to safeguard your rights and freedoms and your legitimate interests;
3. It occurs with your express consent.

However, these decisions must not be based on special categories of personal data pursuant to Art. 9 (1) GDPR, unless Art. 9 (2) (a) or (g) GDPR applies and reasonable measures have been taken to protect your rights and freedoms as well as your legitimate interests.

With regard to the cases referred to in paragraphs 1 and 3 above, the controller shall take reasonable steps to uphold the data subject’s rights and freedoms and legitimate interests, including at least the right to obtain the intervention of a person by the controller, the right to express one’s own position, and the right challenge the decision.

Right to appeal to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to appeal to a supervisory authority, in particular in the Member State of your residence, place of work or place of alleged infringement, if you believe that the processing of the personal data concerning you violates the GDPR.

The supervisory authority to which the complaint has been submitted shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy pursuant to Article 78 of the GDPR.

Responsibility for linked content

On our website, we may also provide links to websites of other providers. In that regard, this privacy policy does not apply. If in the use of the websites of these other providers, collection, processing or use of personal data occurs, please note the privacy policy of the respective provider. We are not responsible for their privacy practices.

Subject to change

We reserve the right to change this privacy policy at any time as required and in accordance with the applicable data protection regulations at the time of change.

The German version of our privacy policy is exclusively authoritative. Translations provided by us into languages other than German merely constitute a service without being legally binding. Especially in the case of contradictions, ambiguities or other discrepancies that may arise between the German version and its translation into a language other than German, only the German version of our privacy policy is binding.

As of: 25 May 2018

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